Maidenhead stores always aim to provide excellent customer service and this will be mirrored in the online stores. As Maidenhead Aquatics Online is totally Internet based, all transactions will be carried out through the site and all correspondence will be via email only. If you have a query, please contact us on info@maidenaquatics.co.uk and we will ensure that the most appropriate department deals with your enquiry promptly.

It is vital that you can shop with the same confidence in both our stores and our online shops. The Maidenhead Aquatics online sites all use 128bit encryption with all Credit and Debit Card payments being processed by Nochex Ltd on their own secure website. None of your card information is ever held on our site or servers. In addition to this we also use the credit card Authentication Facility provided by your card issuer to prevent unauthorised use of your card through our site.